Microsoft Intune has been the default enterprise Mobile Device Management (MDM) and Mobile Application Management (MAM) platform for Microsoft 365 customers for years. Plan 1 — the base Intune licence — is included at no additional cost in Microsoft 365 E3, E5, Microsoft 365 Business Premium, and several other bundles. For most organisations, Intune Plan 1 covers the core MDM/MAM requirements.
The Intune Suite (formally known as Microsoft Intune Plan 2 bundle) is a premium add-on that Microsoft began pushing heavily in 2023 and 2024. It's positioned as a unified endpoint security and management platform, combining capabilities from what were previously separate or emerging Microsoft products: Remote Help, Endpoint Privilege Management, Advanced Endpoint Analytics, Microsoft Tunnel for MAM, and more.
The commercial challenge for enterprise buyers: Microsoft's account teams are incentivised to sell the Suite even to organisations that don't need all of its components. Before you add $120/user/year across your enterprise, you need to understand exactly what you're buying — and what you're already entitled to.
What's in the Microsoft Intune Suite?
Overpaying for Microsoft? We handle Microsoft EA, NCE, and Azure negotiation on a 25% gainshare basis — you keep 75% of every dollar saved. No retainer. No risk.
Get a free Microsoft savings estimate →The Intune Suite bundles several capabilities that were previously sold separately or are emerging tools Microsoft is trying to drive adoption on:
| Feature | What It Does | Standalone Price | In Suite? |
|---|---|---|---|
| Remote Help | IT-to-user remote assistance tool with role-based access | $3.50/user/mo | ✓ Included |
| Endpoint Privilege Management (EPM) | Allows standard users to run specific apps with elevated privileges without full admin rights | $3/user/mo | ✓ Included |
| Advanced Endpoint Analytics | Enhanced device health, anomaly detection, and user experience scoring | Bundled only | ✓ Included |
| Microsoft Tunnel for MAM | VPN-like access to on-prem resources for unmanaged/BYOD devices without full MDM enrolment | Bundled only | ✓ Included |
| Firmware-over-the-Air (DFCI) | UEFI firmware management for supported Windows devices | Bundled only | ✓ Included |
| Specialty Device Management | Management for frontline/specialised devices (HoloLens, Teams Rooms, etc.) | Bundled only | ✓ Included |
| Cloud PKI | Microsoft-hosted certificate authority for device and user certificates | Bundled only | ✓ Included |
The Suite provides genuine value if you need Remote Help at scale (replacing TeamViewer or similar tools), Endpoint Privilege Management to eliminate local admin rights, or BYOD device access through the Tunnel for MAM. The question is always: do you need enough of this to justify $10/user/month for your entire licensed population?
What You Already Have: Intune Plan 1 Included in Your M365 Licence
Before evaluating the Suite, confirm what Intune capabilities you already have through your existing Microsoft 365 licensing. Intune Plan 1 — included at no additional cost in many M365 tiers — covers:
- Full MDM for Windows, macOS, iOS, and Android
- Mobile Application Management (MAM) for app data protection without full device enrolment
- Conditional Access integration with Azure AD/Entra ID
- Device compliance policies and configuration profiles
- Windows Autopilot device provisioning
- Basic Endpoint Analytics (device health and startup performance)
- Microsoft Defender for Endpoint integration (if you have Defender licences)
- App protection policies across M365 apps on unmanaged devices
For a large number of enterprises, Intune Plan 1 capabilities are sufficient for their core device management requirements. The Suite adds depth in specific areas, but those areas may not be priorities for every organisation.
💡 The Remote Help Replacement Opportunity
If your organisation is paying for a third-party remote support tool — TeamViewer Enterprise, LogMeIn Rescue, BeyondTrust, Bomgar — the Intune Suite's Remote Help module may provide a cost-neutral or even cost-positive case for the add-on. TeamViewer Enterprise for a 500-concurrent session enterprise can cost $150K–$300K per year. Run the numbers before dismissing the Suite outright.
Microsoft 365 E3 vs E5 vs Intune Suite: The Licensing Overlap Problem
One of the biggest issues with evaluating the Intune Suite is the substantial overlap between its features and capabilities already embedded in other Microsoft licences, particularly Microsoft 365 E5 and Microsoft Defender for Endpoint Plan 2.
| Capability | M365 E3 | M365 E5 | Intune Suite Add-On |
|---|---|---|---|
| Basic Endpoint Analytics | ✓ Included | ✓ Included | Enhanced version included |
| Device Compliance & Config | ✓ Included | ✓ Included | No additional value |
| Conditional Access | ✓ Via Entra P1 | ✓ Via Entra P2 | No additional value |
| Endpoint Privilege Management | Not included | Not included | ✓ Included in Suite |
| Remote Help | Not included | Not included | ✓ Included in Suite |
| Tunnel for MAM (BYOD VPN) | Not included | Not included | ✓ Included in Suite |
| Cloud PKI | Not included | Not included | ✓ Included in Suite |
The takeaway: if you're an M365 E3 shop without Defender for Endpoint P2, the Intune Suite adds more genuinely new capabilities. If you're an M365 E5 shop, you need to evaluate the specific Suite features against what E5's security and compliance stack already provides before signing up.
Microsoft EA renewal coming up? We find the overspend before you sign.
Our Microsoft licence negotiation service has delivered an average of 28% savings on EA renewals. We identify redundant add-ons, right-size your licence mix, and negotiate directly on your behalf. We work on a 25% gainshare basis — if we don't save you money, you pay nothing.
Get Your Free Microsoft Licence Review →Endpoint Privilege Management: The Compelling Case
Endpoint Privilege Management (EPM) is the most strategically valuable new capability in the Intune Suite for many organisations. The problem it solves is real: most enterprises give users local admin rights because it's the path of least resistance, even though it dramatically expands the attack surface.
EPM allows you to define specific applications or tasks that standard users can run with elevated privileges on request — without granting permanent local admin access. IT teams can set up elevation rules for common needs (software installers, legacy applications, specific admin tools) while eliminating blanket local admin rights. For organisations under regulatory frameworks like CIS Benchmark, PCI DSS, or SOC 2 Type II, this addresses a core compliance requirement.
The cost comparison to dedicated PAM solutions is striking. CyberArk Endpoint Privilege Manager, BeyondTrust Privilege Management for Windows, and similar standalone PAM tools typically run $60–$120 per endpoint per year. The Intune Suite at $120/user/year provides EPM alongside Remote Help, Tunnel, and other capabilities. For security-focused buyers, the per-feature economics can work in the Suite's favour.
How to Negotiate Microsoft Intune Suite Pricing
Microsoft's list price of $10/user/month is a starting point, not a fixed cost. Here's how enterprise buyers are reducing that number:
Negotiate as Part of Your EA Renewal
Standalone add-on purchases get minimal discount. But when you negotiate Intune Suite as part of a broader Microsoft EA renewal — bundled with M365, Defender, or Azure commitments — Microsoft's account teams have significantly more flexibility. Discounts of 30–50% on the Suite are achievable when you're renewing or expanding a large EA. Never buy the Suite as a standalone transaction.
Phase Your Deployment
If you don't need the Suite for your entire user population — and most organisations don't — negotiate a partial seat count. Only users who need Remote Help access, EPM, or BYOD Tunnel connectivity require Suite licences. Licensing 30% of your population instead of 100% cuts the cost by 70%. Microsoft will push back on this, but it's a legitimate deployment pattern.
Use the Suite Against TeamViewer or Third-Party PAM Renewals
If you're currently paying for TeamViewer, Bomgar, or a standalone PAM solution, bring those contract values to the negotiating table. Present the Intune Suite as a replacement and ask Microsoft to price the Suite at or below your current third-party spend. Microsoft wants the business and will often accommodate this framing.
Demand Proof of Value Before Multi-Year Commitment
Refuse to commit to a 3-year Intune Suite subscription without a 3–6 month pilot. Under NCE (New Commerce Experience), Microsoft now defaults to annual and 3-year commitments with cancellation restrictions. Get a limited pilot cohort at trial pricing before locking in your full population for 36 months.
Push Back on the Mandatory Licence Inclusion
Some Microsoft account teams attempt to bundle Intune Suite into the base EA renewal without clearly itemising it. Review your EA quote line by line. If Intune Suite appears as a bundled line item you didn't explicitly approve, challenge it.
The Alternatives Microsoft Doesn't Mention
Before committing to the Intune Suite, evaluate whether existing investments already cover your requirements:
- Microsoft Defender for Endpoint Plan 2: Included in M365 E5, provides threat and vulnerability management, attack surface reduction, and endpoint detection — overlapping with some Intune Suite security claims.
- Microsoft Entra ID P2 (Azure AD Premium P2): Included in M365 E5, provides Privileged Identity Management (PIM) which partially overlaps with EPM for privileged access scenarios.
- Windows Autopilot (free in M365): If your primary deployment use case is device provisioning, Autopilot in Intune Plan 1 may already cover it without the Suite.
- MECM/SCCM co-management: Enterprises already running System Center Configuration Manager with co-management may have duplicate capabilities with Intune Plan 1 and don't need the Suite's enhanced management features.
When the Intune Suite Is Worth It
The Intune Suite provides genuine, non-duplicated value in these specific scenarios:
- You're currently paying for a standalone remote support tool (TeamViewer, LogMeIn, BeyondTrust) that Remote Help can replace
- You have a regulatory requirement to eliminate local admin rights (PCI DSS, CIS Benchmark) and EPM is the most cost-effective path
- You have a large BYOD population needing conditional access to on-premises resources without full MDM enrolment (Tunnel for MAM)
- You manage specialised devices (frontline workers, shared devices, HoloLens) that need the Specialty Device Management features
- You're migrating off a third-party PKI/certificate authority and Cloud PKI provides a managed alternative
If none of these apply, the Intune Suite is probably an addition to your Microsoft estate that drives revenue for Microsoft more than value for you. Our Microsoft licensing specialists review Intune Suite proposals as part of every EA renewal engagement, confirming whether the add-on cost is justified by your actual deployment requirements.
Further Reading
- Microsoft Volume Licensing Service Center ↗
- Gartner Magic Quadrant for Unified Communications ↗
- IDC Microsoft 365 Market Analysis ↗
The NoSaveNoPay Microsoft Guarantee
We analyse your full Microsoft licence estate — including add-ons like Intune Suite, Copilot, and Viva — identify what you're paying for that you don't need, and negotiate a leaner, better-priced EA. 25% gainshare, or you pay nothing. Independent advisory — no Microsoft affiliation.
Start Your Risk-Free Engagement →Related Microsoft Licensing Resources
For more on Microsoft licence negotiation, see our detailed guides on Microsoft EA renewal tactics, M365 E3 vs E5 cost analysis, Microsoft Copilot ROI evaluation, and what NCE means for your costs. Download the Microsoft EA Renewal Guide 2026 for comprehensive negotiation tactics. For a broader view of your Microsoft estate, see our multi-vendor negotiation service.